As a .Net Developer you will be responsible for designing, modifying, developing, writing and implementing software programming applications and components. You will also support software applications and components and work with pre-established guidelines in an agile development environment while maintaining documentation of process flow. This role can be remote but must provide occasional support onsite at the Downers Grove, IL headquarters. 

Sentinel Technologies is looking for an Account Development Representative to join our team.  In this role, you will learn to research potential markets, identify key opportunities and maintain strong relationships with our clients and customers. Successful performance in this position will give you the tools required to move into a Sales Executive position.  This position reports onsite at our office in Tempe, AZ.

Sentinel is seeking a candidate to visit our client locations in Chicago and inventory their IT assets. You will be working through multiple locations in Chicago tracking bar codes and computer names into a tracking system. The ideal candidate will need to be reliable, have reliable transportation and have experience with Chromebook carts. This is a 1-2 month contract opportunity visiting locations throughout Chicago, IL.

Sentinel is looking for a Cisco Collaboration Engineer to assist one of our clients. Your role will involve configuring, troubleshooting, and optimizing Cisco collaboration tools to ensure seamless communication and collaboration experiences for our users. This is a contract to hire role reporting onsite at our client location in Chicago, IL.

Sentinel Technologies is looking for a Cloud Security Engineer to be a key player in assisting our client’s Information Technology Security department. In this role, you will be responsible for assessing, monitoring, and mitigating risks associated with our client’s increasing conversion and presence in a multi-cloud environment. If you are passionate about cloud risk analysis, mitigating while safeguarding the interests of the organization and provide safe workspaces, this contract role is for you. This is a one year contract position that can be performed in a hybrid schedule of working remote and onsite at our client in Chicago, IL.

Sentinel is looking for a Customer Engineer to join our team to assist our customer. The ideal candidate will be troubleshooting and repairing desktops and laptops along with re-imaging software. This candidate must be willing to do some travel throughout the lower peninsula of MI. This is a full time position reporting to our client sites in either Coldwater, MI or Monroe, MI.

The Cyber Security Team Lead is responsible for day-to-day operational assistance of the security operations team.  Primary duties include assistance with case load balancing, acting as an escalation point for operational and technical questions, delivering on customer requests and attending internal or customer-facing meetings as required by the business, participating in interviewing team candidates, and provide overall mentoring and support of junior level analysts to help the team succeed.  Your success in this role is determined by your ability to collaborate, self-start, follow up, give and provide feedback, and provide excellent customer service to both internal and external stakeholders. This position requires working onsite at our Downers Grove, IL headquarters in order to assist and collaborate with other team members regularly.

The Fortis™ by Sentinel Managed Security Analyst will be responsible for supporting, administering, troubleshooting, repairing, and escalating customer issues across a wide line of technologies all with a security focus. This role can be remote but must provide occasional support onsite at our Tempe, AZ location.  - The analyst will need excellent written and verbal communication skills to tactfully assist customers to ensure that requested moves, adds, and changes are performed with security as the prevailing measure to protect the client computer systems, networks, and data. - Managed Security analysts are expected to stay up to date on the latest security intelligence, including hackers' methodologies, to properly implement changes. - The Analyst will manage incidents and requests assigned to the team/personal queue within the established Service Level Agreement (SLA). - Vendor and service provider case management is expected. - The analyst may also be expected to perform health checks for various security products as needed. - The analyst may be required to assist with Incident Response engagements on an as needed basis.

  Sentinel is currently seeking a highly motived Data Center Engineer to join our support team for a later 2nd shift opportunity. The Data Center Engineer will be involved in all aspects regarding the installation, maintenance and troubleshooting of Data Center technologies. You will be working with the National Support team to install, configure, troubleshoot, support and repair Data Center technologies. Those technologies include compute, storage, virtualization, server OS and server software technologies. You will manage incidents and requests assigned to the team/personal queue within the established SLA. Vendor and service provider case management. Develops Knowledge Base articles to assist other engineers. The ideal candidate should have an extensive Data Center technologies background and possess strong communication skills. This position can be remote but will need to provide occasional support at our Downers Grove, IL headquarters. Hours will be: Monday-Saturday (very early morning) 5pm-1:30am CST    

Sentinel is looking for a Data Security Specialist to assist on of our clients. This role will play a critical role in preventing data breaches, protecting their confidential information, and ensuring compliance with data protection regulations. This is a long term contract, with the possibility to hire, reporting periodically onsite to our client location in Chicago, IL.

Onsite role in Dayton, Ohio, supervising a team of assigned resources to support an Enterprise Managed IT Services customer.  Resources will be onsite and remote.  Technologies will include Network, Voice/Collaboration, Data Center, End User technology support (onsite, remote and hardware) including hosted and on-premise application support.   Job Duties:   Daily - Monitoring Incidents and Request Case queues, assigning cases as needed, oversee case progress and completion within prescribed service level agreements (SLAs) as defined based upon priority - Communicate incident escalations to involved Engineers, Account Managers, Management, and the Client as needed - Manage and resolve Enterprise Account escalations - Scheduling/Updating calendars, review and approve time off requests and coordinating resources. - Customer and Sales liaison, contact point, and primary escalation resource for any Support issues on open service cases. - Technician Workload Management - Review Dashboards to assist with case management (management of unassigned cases, cases not recently updated, service level agreements, and aging cases). - Identify any issues with case handling and coach engineer staff to provide optimal service. - Spot check case comments and states to ensure that they are detailed, accurate, and are occurring in a timely manner. - Identify aging service calls and work to overcome any obstacles and drive calls toward resolution. - Investigate CSAT issues and report back findings to Operations Management. Weekly - Run a weekly account engineering meeting to track action items, obtain status, coordinate progress and work to complete within agreed time frames. - Weekly Status Updates for Service Tickets/Call review meetings - Reporting for enterprise accounts or high touch/visibility annuity accounts - Service Call Queuing and Workload Management Monthly - Development of reporting, dashboards needed to improve service & support in the account. - Assisting with investigating SLA violations, device availability Additional Duties as needed - Enterprise Account On-Call Scheduling - Address negative surveys by doing initial research on the situation and reporting details to management for coaching purposes and customer communication. - Performs other job-related duties as requested/directed - Management of small-scale projects of varying technologies - Under 40 hours - (Cisco datacenter, security, wireless, route switch, voice, virtualization, storage, etc.)

As an Enterprise Account Team Lead, you will be responsible for monitoring the engineering ticket queue and assigning tickets as needed per location, availability, and priority. You will communicate incident escalations to involved Engineers, Account Managers, Management, and the Client as needed. You will be the primary for billing and also manage small-scale projects of varying technologies (Cisco datacenter, security, wireless, route switch, voice, virtualization, storage, etc.). Additionally, you will serve as the Customer and Sales liaison, contact point, and primary escalation resource for any Support issues on open service cases. Position may require completion of miscellaneous projects as assigned. This position will be reporting onsite to assist our customer in Chicago, IL.  

Sentinel is looking for a help desk agent to assist one of our clients. The ideal candidate would set up new laptops, install software and set up security features on the laptops. This candidate will also be assisting with service desk services when needed. This is a 2-3 month contract reporting onsite to our client location in Deerfield, IL.

Sentinel is looking for a Help Desk Technician to join our client. This candidate will be imaging and installing software on new devices. This person will also be assisting new users with questions or device issues. This role would require some travel and work a rotating on call schedule working occasional evenings. This is a contract to hire or direct hire opportunity located onsite in Clarendon Hills, IL

Sentinel is seeking a motivated individual to join us for a summer internship in our Human Resources Department.  You will use your education gained to date and support our HR initiatives while working on projects for the team. We offer full support to our interns from our teams with shadowing and guidance allowing you the opportunity to learn and focus on job and skill discoveries. You will be an integral part in developing and sharpening our job descriptions and assisting with onboarding while also engaging with internal staff and vendors. This internship is based out of our office located in Downers Grove, IL.

Sentinel is seeking internship candidates looking to gain hands on experience working with our networking and security focused project team. You will spend your summer working with Sentinel’s top engineers shadowing and training to build your skills in technical competencies and customer relations.  You will have the opportunity to learn some of the most innovative technologies.  This internship program is designed to take your knowledge from classroom knowledge and skills into hands on practical implementation. At the end of the internship you will be reviewed by our internal hiring managers for an opportunity to receive a job offer for future employment.   This position is located in Milwaukee, WI.

Sentinel is seeking an experienced IT Security Operations Engineer for one of its large local partners. IT Security Operations Engineer is responsible for the analysis, design, implementation, and ongoing management of security controls. The IT Security Operations Engineer is instrumental in maintaining the integrity and confidentiality of our information assets, safeguarding against emerging threats and vulnerabilities to protect the organization. As an IT Security Operations Engineer you will have the chance to expand your expertise in cybersecurity, collaborate with a diverse team of professionals, and take on challenging projects that contribute to the organization's overall success. This is a remote position requiring onsite activities as needed in Foxborough, Massachusetts.

Sentinel is looking for an IT Specialist to join our client. The ideal candidate would be responsible for resolving end-issues, help desk and troubleshooting hardware issues. This person would assist with onboarding and offboarding users. This position does require an on-call rotation schedule.  This is a contract to hire position reporting to our client site in Bensenville, IL.

Sentinel is looking for an IT Specialist to join our client. The ideal candidate would be responsible for resolving end-issues, help desk and troubleshooting hardware issues. This person would assist with onboarding and offboarding users. This position does require an on-call rotation schedule.  This is a contract to hire position reporting to our client site in Bensenville, IL.

We are seeking a talented and experienced Network & Security Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and deploying solutions in our client organizations’ infrastructure. The ideal candidate should understand several technologies and possess excellent problem-solving skills to work autonomously to deliver solutions that meet customer business requirements.  This position can work remotely but must be able to come onsite as needed to our Tempe, AZ office.