Sentinel is looking for an Onboarding Analyst (Fortis Security) to join our team! As an Onboarding Analyst, your primary responsibility is facilitating our customer’s technical transition to Sentinel’s award-winning support services smoothly and without interruption. This role will primarily focus on two main responsibilities: (1) onboarding new clients to begin receiving Sentinel’s Fortis security offerings through projects and (2) servicing existing customers by working on cases to ensure their Fortis service is ingesting the appropriate security logs and functioning optimally. The role will also include the provisioning, configuration, and deployment of multiple security tools within Sentinel’s security portfolio. This will include CCNA-CCNP level route switch configuration and troubleshooting. Working with internal and external IT resources, you will be responsible to ensure the client’s continued satisfaction on their way to receiving Sentinel’s suite of award-winning services. This position is reporting onsite in Downers Grove, IL with the ability to work remotely 20% of the week.

• 2-5 years’ experience in a networking/security engineering related position
• Certifications preferred: CCNA Routing/Switching or CCNA Security, CCNP Security, CompTIA Security+, Splunk Power User or Certified Enterprise Admin, or other similar certifications
• Experience working with Splunk and/or security ingest configuration
• Experience with configuring and deploying security-based such as Cisco XDR, Microsoft XDR, Duo, Cisco AMP, Cisco Umbrella, Cisco ESA, Illumio, Tenable, and others.
• Experience with building VPN tunnels and experience with Firewalls.
• Ability to perform CCNA-level or higher route, switch, and firewall configurations and troubleshooting.
• Knowledgeable on basic network translation configuration and dynamic routing protocols.
• Experience with monitoring systems (i.e. SolarWinds Orion)
• Experience working in a virtual server environment, VMWare experience is a plus.
• Experience in working with an ITSM ticketing system and/or delivering projects to external clients
• Basic understanding of customer change management and regulatory requirements is required.
• Ability to communicate technical information to non-technical users effectively.
• Ability to work cohesively as a member of a team within a project management environment
• Bachelor’s degree in a related field is preferred. 
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Compensation Range: 

$70,000-90,000 annually

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.