Sentinel is looking for an IT Infrastructure Analyst for our customer. The ideal candidate can thrive in a geographically diverse team and apply strong analytical and problem-solving skills to a variety of technical challenges. This role involves managing small to medium projects, working with major suppliers, and effectively communicating complex concepts to non-technical users. The ideal candidate is self-motivated, skilled at prioritizing tasks, and experienced in Agile environments. Strong communication, process engineering, and technical documentation abilities are key to success in this position. This a full time role reporting onsite at our client location in Cleveland, OH.

• Bachelor’s degree in IT or related field (or equivalent experience).
• 3–5+ years of experience in a technical analyst or infrastructure role.
• Strong networking expertise: Cisco LAN/WAN/WLAN, wireless technologies, RADIUS, VoIP, cabling standards.
• Solid Microsoft background: Active Directory, Microsoft 365, Teams.
• Experience with server infrastructure, virtualization, and hyperconvergence.
• Proficiency with troubleshooting/monitoring tools (Wireshark, SolarWinds, Splunk).
• Understanding of encryption, security protocols, and IT governance.
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

PTO, medical/dental/401K benefits - also the potential for bonuses (performance and objective based)

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

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