Sentinel Technologies is looking to add a Business Analyst reporting to our Senior Vice President of NetSuite Operations. As a Business Analyst, you will play a crucial role in an organization by liaising between IT teams and business stakeholders regarding our NetSuite platform. Your primary responsibility is to use data analytics to comprehend corporate procedures, spot potential for development, and create plans to maximize production and efficiency for our NetSuite platform. This position is a hybrid role reporting to our Downers Grove, IL headquarters.

• Primary contact for Support Tickets. Provide ongoing support and troubleshooting for NetSuite related issues.
• Knowledge of NetSuite ERP workflow and functionality of processes.
• Troubleshooting and Issue Resolution: Identify and resolve any technical issues or errors that may arise in the NetSuite system promptly.
• Perform integrity testing of system upgrades and development releases prior to migration to Production.
• Assist in the development of dashboards and operational reports to provide insight for teams, managers and executives.
• Proficient with saved searches, formulas, reporting, dashboards, custom fields and forms.
• Contribute to Development and onboarding materials and processes as needed.
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

 Team Expectations:

• Stay updated on the latest NetSuite industry trends, best practices, and advancements.
• Collaborate with other team members and departments.
• Utilize tools provided (NetSuite Action Items) / (ServiceNow Case Management).
• Manage and complete priorities, solve problems quickly and work independently.
• Possess excellent written and verbal communication skills.
• Complete additional responsibilities as assigned.
• Onsite when required – position reports to our Downers Grove, IL Office.

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL. 

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.