Sentinel is seeking a skilled and experienced Network Operations Center (NOC) Manager to lead our NOC team in ensuring the uninterrupted operation of our customers network infrastructure. The NOC Manager will be responsible for overseeing the day-to-day activities of the NOC, managing a team of network professionals, and ensuring that network performance and security meet or exceed established service level agreements (SLAs). The successful candidate will possess a strong technical background, excellent leadership and communication skills, and a deep understanding of network management and monitoring tools. This is a full-time role based in Downers Grove, IL headquarters.

• 3+ years of experience managing a NOC is required
• Experience with ServiceNow or similar ITSM platform
• Experience working with Cisco, Palo Alto, and/or Fortinet solutions
• Knowledge of SolarWinds or Splunk IT Monitoring / Infrastructure platforms
• Certifications such as CCNA, CCNP, or similar are a plus
• Prior experience in leading, mentoring, and managing a team of network technicians and engineers
• Ability to communicate effectively with all levels within the organization
• Ability to manage teams, process and procedures including client communications.
• Must be organized with ability to multi-task
• The candidate must have a car, as this position requires infrequent travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL. 

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.