Sentinel

  • Help Desk Support

    Job Locations US-IL-Naperville
    Job ID
    2018-2040
    Category
    Staffing
    Type
    Contract W-2 FTE
  • Overview

    MOTIVATED…..make IT happen!

    2017 Illinois Top Workplace Logo     2018 Chicago Top Workplace Logo

    Awarded Chicago Tribune TOP WORKPLACE six consecutive years

     

    About Us:      

     

    Sentinel delivers solutions that can efficiently address a range of IT needs – from communications, to data center, to cloud and managed services, which includes our staffing solutions. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Microsoft, Vmware, Dell/EMC, and NetApp. Sentinel services customers both nationally and internationally with primary support operating centers in Chicago, Downers Grove (HQ), and Springfield, IL; Phoenix, AZ.; Ann Arbor, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; Atlanta, GA.

     

    If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, values a team-oriented culture and rewards based on impact!

     

    If you are Motivated you can join our team and make IT happen! Learn more at www.sentinel.com/careers.

    Responsibilities

    Help Desk Support

    Sentinel is seeking a Helpdesk Support Specialist to join our client. The Helpdesk Specialist will be responsible for responding to level II technical support requests regarding computer software, hardware, telephony, printers and other IT issues. The ideal candidate will have 4+ years of experience in a similar role. This is a 6-month contract to hire opportunity located in Naperville, IL.

    #ZR

    #DNPAJE-Don't Scrape

    Qualifications

    • 4+ years’ experience supporting Microsoft Office in a Microsoft Windows environment
    • Must have experience working in a virtual environment; preferably with VMware
    • Prior experience assisting with the planning and implementation of migration projects
    • Advanced knowledge and experience with imaging and Windows update/patch management
    • The candidate must have a car, as this position requires travel between location and the transportation of equipment
    • A valid driver’s license and proof of vehicle insurance will be required
    • Legally authorized to work in the US without sponsorship
    • Must be currently working in a similar position
    • Must demonstrate a “can-do” attitude

    We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

     

    What you get:

     

    We offer an energetic work environment with many corporate culture amenities, competitive pay rate, employer portion of Soc. Security/Medicare paid, medical benefits, 401K retirement savings, discounts for local event entertainment and health clubs.

     

    As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

     

    Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

     

    If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR@sentinel.com.

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