• Solution Analyst, Advanced

    Job Locations US-IL-Downers Grove
    Job ID
    IT Solutions
    Regular FTE
  • Overview

    MOTIVATED…..make IT happen!

    2017 Illinois Top Workplace Logo     2018 Chicago Top Workplace Logo

    Awarded Chicago Tribune TOP WORKPLACE six consecutive years


    About Us:      


    Sentinel delivers solutions that can efficiently address a range of IT needs – from communications, to data center, to cloud and managed services, which includes our staffing solutions. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Microsoft, Vmware, Dell/EMC, and NetApp. Sentinel services customers both nationally and internationally with primary support operating centers in Chicago, Downers Grove (HQ), and Springfield, IL; Phoenix, AZ.; Ann Arbor, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; Atlanta, GA.


    If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, values a team-oriented culture and rewards based on impact!


    If you are Motivated you can join our team and make IT happen! Learn more at


    Solution Analyst, Advanced
    Design, implement, and test the following Voice and Unified Communications technology and projects: CUCM, ICM, CUC, CVP, UCCX, UCCE, CUE, UC integration, 3rd party SIP integration, Cisco, Voice gateways, and switches; develop methods to test and analyze gateway protocols; configure Cisco Unified Communications Manager call routing, Cisco Unified SIP Proxy, Session Border Controllers, SCCP, and SIP Protocols; perform root cause analysis; design, configure, and maintain Cisco Routers, Switches, and Wireless controllers utilizing OSPF, TCP/IP, VLANs, QOS, DHCP, and UC technology; and evaluate, design, and configure Avaya to Cisco PBX/CUCM, and TDM to SIP trunking.


    Must have a Master’s degree in Computer Engineering, Electrical Engineering or foreign equivalent and 2 years of experience in the job offered or a substantially similar position; or alternatively, must have a Bachelor’s degree in Computer Engineering, Electrical Engineering or foreign equivalent and 5 years of experience in the job offered or a substantially similar position.


    We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.


    What you get:


    We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.


    As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.


    Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.


    If you are an individual with a disability and need assistance in applying for a position, please contact


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